Who We Are ?
PT AA International Indonesia (hereinafter be referred as AAI Indonesia), is an assistance company and the sole representative of Indonesia in the International Assistance Group (IAG). IAG has more than 60 Partners, Preferred Providers, and 61 medical and roadside Alarm Center around the world providing a large range of assistance services in over 180 countries.

AAI Indonesia located in Jakarta and was formed on December 19th 2007, offers value added services in the form of convenience and security on just a phone call away. Ensuring your member to quickly receive most proper assistance available.

From the very beginning, AAI Indonesia’s focusing to professionalism and first-class customer service in all operations, domestic and overseas. During the first year until mid-2012; International Medical Assistance, Third Party Claims Administration and Administrative Service Only had been the top 3 of AAI Indonesia’s services which contributed a solid reputation for AAI Indonesia as one of leading assistance service Indonesia.
Worldwide Network
Through AAI Indonesia’s affiliation with the International Assistance Group (IAG), AAI Indonesia has extended its presence throughout the world. Leveraging the concept of “Local Partners, Global Solutions,” IAG is a global network of independent assistance companies specializing in the provision of worldwide assistance services.

IAG was founded in 1992 by five European members. Over the next ten years, interest in the idea of grouping independent assistance specialists grew, and in 2002 the International Assistance Group was formally incorporated as a company in France.

Today IAG has more than 60 Partners and Preferred Providers and 9,700 staff working through 24hr alarm centers. The International Assistance Group's philosophy of supporting expatriate, business and leisure travelers through a network of local organization’s has proved compelling. As a result there are now more than 115 million travelers abroad supported by the IAG Partners.